KUALA LUMPUR — AFM Fulfillment (AFM), a leading provider of e-commerce solutions in Malaysia, has officially launched the country’s first-ever smart robotic warehouse, setting a new standard in efficiency and accuracy for the industry. The innovative facility, fully integrated with various e-commerce platforms, is designed to offer faster, more precise, and scalable fulfillment solutions.
The grand launch was officiated by YBhg. Dato’ Sri Khairul Dzaimee bin Daud, Chief Secretary of the Ministry of Entrepreneur and Cooperatives Development (MECD), and attended by industry leaders and media. The event highlighted the revolutionary capabilities of AFM’s robotic system, which operates 24/7, significantly reducing human error and labor costs. Through advanced technology, the warehouse enhances order processing and inventory management, while offering real-time performance tracking via a comprehensive dashboard.
“This is a transformative moment for AFM Fulfillment. Our smart robotic system not only addresses fulfillment challenges but also reshapes the market with advanced technology to build a scalable, space-maximizing, and productivity-boosting business for our clients,” said Mohammad Taufik Othman, Executive Chairman of AFM Fulfillment. He emphasized that the system’s scalability allows the company to adapt seamlessly to growing market demands, driving operational efficiency and cost savings.
AFM’s leadership in innovative e-commerce solutions has been recognized with the prestigious Service Innovation Award. The company has ambitious plans to expand its operations to Johor, Penang, East Malaysia, and the wider region by 2027.
In addition to logistics, AFM offers a complete ecosystem tailored to e-commerce brands, encompassing marketing, sales, and services. This holistic approach sets AFM apart from its competitors, providing businesses with the tools they need to scale and thrive in a competitive market. The strategic location of the smart warehouse further enables clients to meet stringent service-level agreements, including next-day and 24-hour delivery.
The launch event featured a live demonstration of the smart robotic system, showcasing its seamless, end-to-end capabilities and highlighting AFM’s commitment to enhancing the efficiency of Malaysia’s e-commerce sector.
Through technological innovation, strategic partnerships, and comprehensive services, AFM is redefining the e-commerce experience for businesses and customers alike, leading the charge in Malaysia’s logistics evolution.